Developing Hospice Care Over a Distance in Highland Scotland: a Knowledge Exchange Process

Andrea Taylor, Jeni Lennox, Gill Hubbard, Alasdair Mort, David Heaney, Kenny Steele, Jeremy Keen, Sarah Anne Muñoz, Margaret Currie

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

This paper describes a piece of collaborative research that aimed to develop an implementation plan for a virtual hospice. The aim of the virtual hospice in this case is to extend the reach of hospice facilities provided by the Highland Hospice in Inverness, Scotland. We chose a knowledge exchange process that included Hospice staff at every step. We began with a workshop that scoped out all of the potential virtual hospice services, which were condensed into a core set of five services. We then conducted interviews with selected Hospice staff. The final step involved presenting our recommendations to the Hospice, including a storyboard of how the virtual hospice might operate in practice. We took the Hospice’s feedback and incorporated it into a final report. Overall, we feel that the knowledge exchange process generated a more accurate and realistic implementation plan.

Original languageEnglish
Title of host publicationCHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems
Subtitle of host publicationChanging Perspectives
EditorsMichel Beaudouin-Lafon, Patrick Baudisch, Wendy E. Mackay
PublisherAssociation for Computing Machinery (ACM)
Pages397-402
Number of pages6
ISBN (Electronic)9781450318990
DOIs
Publication statusPublished - 27 Apr 2013
Event31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013 - Paris, France
Duration: 27 Apr 20132 May 2013

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2013-April

Conference

Conference31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013
CountryFrance
CityParis
Period27/04/132/05/13

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Keywords

  • End-of-life care
  • Health
  • Hospice
  • Palliative care
  • Technology
  • Telehealth
  • Virtual hospice

Cite this

Taylor, A., Lennox, J., Hubbard, G., Mort, A., Heaney, D., Steele, K., ... Currie, M. (2013). Developing Hospice Care Over a Distance in Highland Scotland: a Knowledge Exchange Process. In M. Beaudouin-Lafon, P. Baudisch, & W. E. Mackay (Eds.), CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems: Changing Perspectives (pp. 397-402). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2013-April). Association for Computing Machinery (ACM). https://doi.org/10.1145/2468356.2468427