@inproceedings{060c1b4801f9435aadcd0fb95184a0bf,
title = "Developing Hospice Care Over a Distance in Highland Scotland: a Knowledge Exchange Process",
abstract = "This paper describes a piece of collaborative research that aimed to develop an implementation plan for a virtual hospice. The aim of the virtual hospice in this case is to extend the reach of hospice facilities provided by the Highland Hospice in Inverness, Scotland. We chose a knowledge exchange process that included Hospice staff at every step. We began with a workshop that scoped out all of the potential virtual hospice services, which were condensed into a core set of five services. We then conducted interviews with selected Hospice staff. The final step involved presenting our recommendations to the Hospice, including a storyboard of how the virtual hospice might operate in practice. We took the Hospice{\textquoteright}s feedback and incorporated it into a final report. Overall, we feel that the knowledge exchange process generated a more accurate and realistic implementation plan.",
keywords = "End-of-life care, Health, Hospice, Palliative care, Technology, Telehealth, Virtual hospice",
author = "Andrea Taylor and Jeni Lennox and Gill Hubbard and Alasdair Mort and David Heaney and Kenny Steele and Jeremy Keen and Mu{\~n}oz, \{Sarah Anne\} and Margaret Currie",
note = "Copyright is held by the author/owner(s); 31st Annual CHI Conference on Human Factors in Computing Systems:, CHI EA 2013 ; Conference date: 27-04-2013 Through 02-05-2013",
year = "2013",
month = apr,
day = "27",
doi = "10.1145/2468356.2468427",
language = "English",
series = "Conference on Human Factors in Computing Systems - Proceedings",
publisher = "Association for Computing Machinery (ACM)",
pages = "397--402",
editor = "Michel Beaudouin-Lafon and Patrick Baudisch and Mackay, \{Wendy E.\}",
booktitle = "CHI EA 2013 - Extended Abstracts on Human Factors in Computing Systems",
address = "United States",
}